Quick Answer:
Aura Sync stops working in most cases because the LightingService has crashed or was never installed correctly as part of Armoury Crate. The most common trigger is a Windows update disabling the service, or a competing RGB program taking control of your devices. This guide walks you through downloading, setting up, and fixing Aura Sync on Windows 10 and Windows 11, covering ROG desktops, ROG laptops, and TUF series devices.
What Causes Aura Sync Problems
Before fixing anything, identify which failure you are dealing with. These are the four most common causes:
How to Download and Install Aura Sync (2026)
Aura Sync is no longer a standalone download. ASUS has confirmed that the standalone Aura Sync Utility (last version: 1.07.84_V2) will no longer receive updates. All RGB control is now handled through Armoury Crate. Here is how to get it correctly.
Step 1. Open your browser and go to rog.asus.com/armoury-crate/. Click Download Now to get the Armoury Crate installer. Only download from ASUS directly. Do not use third-party sites.
Step 2. Before running the installer, press Ctrl + Shift + Esc to open Task Manager. On the Processes tab, end any running tasks named ArmouryCrate.exe or ArmouryCrate.Service.exe by right-clicking each one and selecting End Task.
Step 3. Open the downloaded file. Extract ArmouryCrateInstallTool.zip, then double-click ArmouryCrateInstaller.exe. Right-click the file and select Run as administrator. Do not run it from a network drive or a folder path that contains special characters.
Step 4. When the installer shows the component selection screen, make sure both Armoury Crate and Aura Creator are checked. If you only need basic RGB control, you can install Armoury Crate on its own. Aura Creator adds advanced custom lighting profiles on top.
Step 5. Let the install finish completely. The installer downloads additional modules based on your hardware. This takes 5 to 15 minutes depending on your internet speed. Do not close the window or put the machine to sleep during this process.
Step 6. When prompted, restart your PC. This is required for LightingService to register correctly with Windows.
Important: If you previously had the standalone Aura Sync Utility (version 1.07.84_V2 or earlier) installed, uninstall it via Settings > Apps before installing Armoury Crate. Running both causes service conflicts on Windows 10 and Windows 11. Windows 10 version 1903 or later is required. Windows 11 is fully supported.
How to Set Up and Configure Aura Sync?
After a clean install, open Armoury Crate and configure Aura Sync in four steps. This applies to ROG and TUF desktops and laptops.
Step 1. Open Armoury Crate from the system tray or Start menu. Click the triangle-shaped Aura Sync icon in the left pane. If this icon is missing, your device has not been detected yet — proceed to the Fix section below.
Step 2. All detected RGB-capable devices appear in the device list on the left panel. Select each device to confirm it is recognized. Devices shown in grey or with a warning icon are not connected correctly. On a desktop, check that all addressable RGB headers are firmly seated on the motherboard.
Step 3. To sync all devices to the same lighting effect, click the Sync button at the top of the Aura Sync panel. Select your preferred effect — Static, Breathing, Rainbow, Comet, and others are available. Set your color and click Apply.
Step 4. To keep lighting active after shutdown, go to Armoury Crate > Settings > General and enable Keep lighting when system is off. This saves the last applied effect to hardware memory so it loads on next boot.
How to Fix Aura Sync Not Working Step by Step
This fix resolves Aura Sync failing to detect devices, RGB lights not responding, or the Aura Sync icon missing entirely. Works on Windows 10 (1903 or later) and Windows 11, on both laptops and desktops. The full process takes about 10 minutes. A restart is required at the end.
Step 1: Restart the LightingService
Press Windows + R, type services.msc, and press Enter.
Scroll down to LightingService. Right-click it and select Restart. If the status shows Stopped, select Start instead.
While still in services.msc, also locate ARMOURY CRATE Service. Right-click it and select Restart the same way.
Close services.msc, then reopen Armoury Crate. Check whether the Aura Sync icon now shows your devices.
Step 2: Update the Aura Lighting Driver
Press Windows + X and click Device Manager.
Expand System devices. Look for entries named ASUS ACPI or ASUS Aura USB. If you see a yellow warning icon on any of these, right-click and select Update driver > Search automatically for drivers.
If Windows does not find an update, go to asus.com/support, enter your exact device model number, open the Drivers & Tools tab, and download the latest Aura or ROG Lighting Control driver package. Install it and restart your PC.
Step 3: Check for Conflicting RGB Software
Go to Settings > Apps > Installed apps. Search for iCUE, Razer Synapse, SignalRGB, OpenRGB, or MSI Mystic Light.
If any of these are installed, either uninstall them or open their settings and disable exclusive device control. Only one RGB manager should control ASUS devices at a time.
After removing the conflicting software, press Ctrl + Shift + Esc, go to the Services tab in Task Manager, find LightingService, right-click it, and select Restart to clear any cached device assignments.
Alternative Fixes if the Problem Continue..
Option A: Clean Uninstall Using the ASUS Uninstall Tool
A standard uninstall through Windows Settings often leaves behind broken service entries and leftover files. ASUS provides a dedicated removal tool to handle this cleanly.
Go to asus.com/support, search for your device model, open the Driver & Utility tab, scroll down to find Armoury Crate Uninstall Tool, and download it. Extract the zip file and run Armoury Crate Uninstall Tool.exe. It removes all Armoury Crate services, files, and registry entries in one pass. After it completes, restart your PC, then reinstall Armoury Crate fresh using the steps in the Download section above.
Option B: Delete and Re-register the LightingService Manually
If LightingService appears in services.msc but fails to start, the service executable path may be broken.
Press Windows + S, type cmd, right-click Command Prompt, and select Run as administrator. Run these two commands one at a time:
sc stop LightingService
sc delete LightingService
Then reinstall Armoury Crate using the steps above. The installer will recreate the LightingService entry correctly. The LightingService executable is located at: C:\Program Files (x86)\LightingService\LightingService.exe
Option C: Roll Back a Problem Windows Update
Some Windows 11 cumulative updates have caused LightingService to stop functioning on select ROG and TUF hardware. If Aura Sync stopped working immediately after a Windows update, go to Settings > Windows Update > Update history > Uninstall updates and remove the most recent quality update.
Before rolling back, check the ASUS ROG forum at rog.asus.com/forum to confirm whether your specific update version has a known conflict. Rolling back without confirming the cause may not fix the problem and could introduce other issues.
How to Prevent Aura Sync Issues in Future?
Keep Armoury Crate updated through its own Update Center. Open Armoury Crate, click the settings icon in the lower left, go to Update Center, and check for updates after every major Windows version upgrade. Do not rely on Windows Update to deliver Armoury Crate updates.
Do not install competing RGB software alongside Armoury Crate. If you test SignalRGB or OpenRGB, fully uninstall them and restart before relaunching Aura Sync. iCUE can coexist with Armoury Crate but requires exclusive device control to be disabled in iCUE settings.
Set LightingService to start automatically. In services.msc, right-click LightingService, select Properties, and set Startup type to Automatic. This ensures the service starts after every reboot without manual action.
Create a Windows restore point before any major update. Press Windows + S, search Create a restore point, and click Create. If a future update breaks Aura Sync, you can roll back system files without losing personal data.
FAQ
Why is Aura Sync not detecting my devices?
The most common cause is LightingService not running. Open services.msc, find LightingService, and start it. If your device still does not appear, the ASUS Aura USB or ASUS ACPI driver is likely missing. Download the correct driver for your model from asus.com/support.
How long does a clean reinstall of Armoury Crate take?
The full process running the ASUS uninstall tool, restarting, downloading the installer, and completing the installation with all module downloads takes between 20 and 35 minutes depending on your internet speed.
Will fixing Aura Sync delete my Armoury Crate settings and profiles?
Restarting services and updating drivers does not delete your profiles. A clean uninstall using the ASUS uninstall tool will remove saved lighting profiles and performance settings. Export your profiles first via Armoury Crate settings if your version supports it.
Does this fix apply to both ROG laptops and TUF desktops?
Yes. The LightingService, ARMOURY CRATE Service, and Armoury Crate installation process are the same across ROG laptops, ROG desktops, TUF Gaming laptops, and TUF Gaming desktops. The specific driver package name may differ — always match the driver to your exact model on asus.com/support.
The service restart fix and clean reinstall method resolve Aura Sync for the large majority of users on both Windows 10 and Windows 11. If you also want to tune performance modes alongside your RGB settings, read the Armoury Crate Performance Mode Setup Guide on asusarmourycrate.com next.






